Australians have cancelled holidays worth an estimated $10 billion, leaving travel agents decimated
Marcus Towner and his family were meant to be sunning themselves on a European beach right now.
Key points:
An estimated $10 billion in holiday bookings have been cancelled
Consumer bodies have received thousands of complaints
Travel agents are spending hours chasing refunds to no avail
Their five-week itinerary included Croatia, Italy and the Greek islands before culminating in the wedding of friends in London.
Instead, like so many other Australians, they are waiting to recoup thousands of dollars owed to them in refunds for their holiday which was cancelled in the wake of the global coronavirus pandemic.
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